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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeff Huntsberger

Jeff Huntsberger

October 17, 2024

5  out of  5
rating by Jeff Huntsberger
"Goes the extra mile."
We responded:
"Thanks Jeff. :-)"
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Paul Gabrail

July 15, 2024

5  out of  5
rating by Paul Gabrail
"Mitch is a selfless guy. Love working with him. Left him once and came running back after my service with the other person sucked."
We responded:
"Paul. It is an honor and a privilege to serve you and Lisa. Thank you for your support and for your kind words. :-)"
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Michael Palermo

July 9, 2024

5  out of  5
rating by Michael Palermo
"The best insurance agent out there. He takes time to listen to his clients and really does a good job in all situations. If you don’t use him, well you should. Mitch is the best!!"
Profile photo of Mia

Mia

May 9, 2024

5  out of  5
rating by Mia
"Mitch and Ruthie have been awesome. They are always helpful and get the answers to my question. They make changes to policies super easy."
We responded:
"Thanks Mia. It is our pleasure :-)"
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herm addams

May 9, 2024

5  out of  5
rating by herm addams
"Just want to say thanks to mitch & ruthie. They're both quick & responsive to any questions/concerns."
We responded:
"Thanks Derek! Welcome to the Flemming Agency. We are happy to be working with you :-)"
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Jesse Mikluscak

May 9, 2024

5  out of  5
rating by Jesse Mikluscak
"Mitch has been nothing short of outstanding since my family's insurance needs were brought to his agency. I was astounded to learn I had been underinsured under my previous policy. Not only did Mitch bring my insurance coverages to appropriate levels, he saved me about 50% on my premium. Since then, whenever there is a need, Mitch is on the spot. Responsive, reliable, knowledgeable. Mitch is the guy."
We responded:
"Thank you for those kind words Jesse. My team and I strive to provide customized coverage for each of our customers individual needs. We are grateful to you and your family for working with us. I will be your insurance "guy" for as long as you'll have me. haha :-)"
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Cynthia Piekarski

May 8, 2024

5  out of  5
rating by Cynthia Piekarski
"Mitch and his team are always incredibly helpful and so quick to address our needs. We’ve been with them almost 10 years and we’ve had nothing positive experiences with them!"
We responded:
"Hi Cynthia. It has been our pleasure to be working with you and your family over the years. We look forward to serving you for years to come :-)"
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Cole Schinness

May 8, 2024

5  out of  5
rating by Cole Schinness
"Very easy to work with. Helped me tailor my policies for exactly what I need. Plus State Farm has the lowest rates out there. Would highly recommend Mitch!"
We responded:
"Thanks Cole. We stive to provide the best service at a great value. Grateful to have you with us :-)"
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mary moriarity

May 7, 2024

5  out of  5
rating by mary moriarity
"It is an absolute pleasure to work with Ruthie, at State Farm. She goes the extra mile to help you, and gets back to you in a timely matter."
We responded:
"Thanks Mary! We're happy to serve you and your family and grateful to have you with us :-)"
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Kelly Bednar

May 2, 2024

5  out of  5
rating by Kelly Bednar
"Mitch Fleming State Farm and Ruthie made our transition from Indiana to Ohio with switching insurance super easy. Mitch came out to our home and made sure we had enough insurance coverage. Being new to the area we really appreciated it."
We responded:
"Thanks Kelly. We're happy to be working with you. We hope you're all settled in by now and enjoying your new home here in Ohio!! :-)"
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Gabriel Malemud

April 30, 2024

5  out of  5
rating by Gabriel Malemud
"Mitch has been a wonderful agent for a family. He is responsive, through and willing to answer the bell at a moments notice. We are very grateful for working with him and looking forward to continuing doing business with him for years to come."
We responded:
"Thanks Gabe. It is an honor to work with you and your family and we are grateful to have you. My team and I strive to provide the best customer service we can :-)."
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James Richmond

April 29, 2024

5  out of  5
rating by James Richmond
"Mitch and his team are always very professional. I have been with Mitch and State Farm for many years and have always gotten sound advise for my insurance needs from him. I wouldn't go anywhere else!"
We responded:
"Thank you, James. It has been a pleasure to work with you and your family over the years. We are grateful to have you :-)."
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Vienna Trem

April 29, 2024

5  out of  5
rating by Vienna Trem
"Mitch and his team consistently provide excellent customer service and attention to detail when it comes to my family’s insurance needs. They are easy to work with, professional, and efficient!"
We responded:
"Thanks Vienna. We appreciate you and your family. We look forward to working with you and your family for years to come :-)"
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Susan Kinder

December 14, 2023

5  out of  5
rating by Susan Kinder
"Got my quote quickly. Thought it was a little high considering my excellent driving record and the fact I'm 2 minutes from work. But I'm happy to be back with State Farm.My experience was excellent!"
We responded:
"Hi Susan. Welcome back. We are grateful and we look forward to providing you excellent customer service. :-)"
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Tim Drenski Sr.

October 7, 2023

5  out of  5
rating by Tim Drenski Sr.
"This agency not only saved me a bunch of money but they treated me like I knew them for many years.I don't ever do reviews but i felt compelled to do one and they are more than worthy! Thanks All!"
We responded:
"Tim. It was great meeting and chatting with you. Brent and I were happy were were able to connect with you and help you out with your auto insurance. We look forward to working with you and appreciate your business. :-)"
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Courtney Bordonaro

August 25, 2023

5  out of  5
rating by Courtney Bordonaro
"Mitch was super help and friendly, he went over everything thing in detail. We are so happy we made the switch! Thank you Mitch!"
We responded:
"Thanks Courtney. You were a pleasure to work with. My team and I are happy to have you and look forward to working with you and your family with all of your insurance needs. :-)"
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Lisa DiMattio

August 18, 2023

5  out of  5
rating by Lisa DiMattio
"I just made a change to the State Farm office of Mitch Fleming in Chesterland, OH. Mitch made the process very easy and we completed everything right over the phone. It’s nice to know his office is local too. Rates are great! I highly recommend Mitch for your insurance needs."
We responded:
"Thanks Lisa. My team and I are grateful to have you with us and happy that our rates were also very good for you as you manage your family budget. You know where to call if you need anything. :-)"
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Katrina Nystrom

May 10, 2023

5  out of  5
rating by Katrina Nystrom
"Mitch was thorough and knowledgeable in guiding us through our options and answering our questions. Highly recommend."
We responded:
"Thanks Katrina! Welcome and we look forward to working with you and your family. :-)"
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LoveYouToo IDo

February 15, 2023

5  out of  5
rating by LoveYouToo IDo
"I requested and received documents for a mutual customer in a timely fashion. Ruthie made things easy for both I and the customer which was greatly appreciated!"
We responded:
"Thanks for the review. We do everything we can to make things easy and convenient for our customers. :-)"
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Sheila Mcdonald

December 14, 2022

5  out of  5
rating by Sheila Mcdonald
"Mitch and his staff are always prompt in receiving calls or returning calls, which is not the case with a lot of people today. Mitch has obviously built a team with a goal of giving good service, lots of information and a friendly attitude towards each other and the public. I've been with them for quite a few years."
We responded:
"It is a pleasure working with you Sheila. We appreciate your kind words and look forward to our continued partnership. :-)"
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Raheem Stover

November 3, 2022

5  out of  5
rating by Raheem Stover
"Wow what an amazing nice patient lady Jill Ledsky is. She actually made me feel great about getting insurance I know that sounds weird but it's true. She answered all my questions to the tee.Her knowledge and information that she provided was accurate and on point. She actually saved me 100$.She is awesome,spectacular and amazing at what she does.The best customer service experience I have ever had. She deserves some recognition for her great work and care the the customer's specific needs and wants Thank you Jill"
We responded:
"Raheem. Thank you so much and thank you for recognizing the service Jill provided you and that we provide to our customers. We grateful to you and look forward to working with you. :-)"
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JC Star

September 15, 2022

5  out of  5
rating by JC Star
"Attention to details- Mitch took the time to listen and find out what our families goals were. In detail he looked at our old plan and drafted us is a new plan. He made recommendations that would be the best for our family. I would highly recommend him any day of the week."
We responded:
"Every family's insurance needs are different. Thank you for taking the time with me so we could put you in the best position for your family."
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eric myers

May 14, 2022

5  out of  5
rating by eric myers
"Mw"
We responded:
"Thanks Eric!"
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Wander and Wilderness

February 5, 2022

5  out of  5
rating by Wander and Wilderness
"I am a small business owner and I sent Mitch an email and within a few days I had all of my questions answered and everything I was looking for, finalized. He was incredibly helpful while I was trying to understand what I was looking for/what I needed and he was so fast in responses. I feel very secure knowing I have Mitch to help. I highly recommend him to anyone!"
We responded:
"Thanks Ruth. I really enjoy working with small business owners. There are so many things for you to know and do. If I can help lighten the load a bit I'm happy to."
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Jake Hutson

January 20, 2022

5  out of  5
rating by Jake Hutson
"Mitch and his office are great, my entire family has our homes, vehicles, and business insured through his State Farm office. Dealing with his team is a breeze and changing/setting up a new vehicle is easy. Highly recommend!"
We responded:
"Thanks Jake. We are so happy to work with all of you on your insurance."